BEFORE you contact us, here are some answers to common questions.

When will I receive my tracking number?
You will usually receive your tracking number within 1 to 2 days.
Why isn't my tracking number working?
It may take up to 5 days for your tracking number to activate once you receive it.
How fast is the delivery time?
7-10 Days
What is the exchange/return policy?
We value our customer experience. If you have any problems with our products, we will gladly fully refund you.

you have any question or feedbacks for us, fill out the form below with all of your details and we'll get back to you within 48 hours. Feel free to email us at support@buynxpress.com or call us at 1-905-933-6604. We are available to take your call between 9am to 5pm EST.