Contact US

Welcome to BuyNXpress!

We understand that buying online can be a challenge, so we strive to provide our customers the best service possible. Our friendly and knowledgeable customer service team is available 24/7 to answer any questions you may have. Email us at support@buynxpress.com or call us at 1-905-933-6604

If you have any questions or concerns, please feel free to contact us via email at support@buynxpress.com and we’ll respond to you as soon as possible. We’re here to help you, so don’t hesitate to reach out!

Below are some of the most frequently asked questions.

Q: When will I receive my tracking number?

A: You will usually receive your tracking number within 1 to 2 days.

Q: Why isn't my tracking number working?

A: It may take up to 5 days for your tracking number to activate once you receive it.

Q: How fast is the delivery time?

A: 3-5 Days

If you’d like to make an exchange or return, please follow the steps below:
1. Email us at support@buynxpress.com or call us at 1-905-933-6604.
2. Let us know your order details and the item you would like to exchange or return.
3. We’ll provide you with a Return Authorization Number and instructions on how to return your item.
4. Once we receive your return, we’ll process your refund or exchange.
Please note that all returns must be made within 90 Days of purchase and all items must be in new, unused condition in their original packaging. All sale items are final sale. We hope you have a great shopping experience with us!